Shipping policy
Packages are generally dispatched within 1-2 business days of receiving your payment. All items will be shipped by the French post office with insurance, the required signature, and tracking numbers.
You can track your order with the provided tracking number on the following website:
https://www.laposte.fr/professionnel/outils/suivre-vos-envois
The shipping fee already includes handling and packing fees as well as the postage cost.
1.1. Domestic shipments
The fee will differ depending on the weight of the parcel.
Estimated delivery time: 1-2 working days
1.2. International shipments
We ship to almost everywhere in the world with La Poste service
For small parcels with a value below 200€:
European countries: estimated delivery time is around 3-8 working days
The rest of the world: estimated delivery time is around 5-10 working days
For parcels with a value above 200€:
European countries: estimated delivery time is around 2-4working days
The rest of the world: estimated delivery time is around 5-10 working days
Since the COVID-19 pandemic, there might be delays in delivery time.
Delivery time may differ based on destinations and your country's customs procedure. You should make sure that the product can be legally imported to your country.
Customers are responsible to pay for any customs fees, import duties, value-added taxes, and any other fees that the customer's country requires. If the parcel is returned because the customer did not want to pay the customs fees, we will not refund the order.
We will provide the shipping carrier with the order details and the customer's contact details.